Big Tex Trailer World – Phoenix

I wish I could give Big Tex Trailers in Mesa, AZ a negative star rating because my experience has been nothing short of a nightmare. I bought a trailer just one month ago, and it broke down within weeks. The quality is appalling—I’ve encountered numerous issues right from the start, including a faulty plug-in and a charging mechanism that barely works. This trailer has been nothing but a headache! Currently, the trailer is in the shop due to a wheel malfunction, which is just another indication of how poorly made this product is. When I reached out for help, they promised they would call me back, but it’s been over three weeks, and I’m still waiting. They clearly have no respect for their customers or accountability for the products they sell. It feels like once they have your money, they couldn’t care less about you or your issues. I bought this trailer out of desperation because my usual supplier was out of stock, and I deeply regret that decision. I’ve purchased many trailers in the past, and this is by far the worst experience I’ve ever had. I wouldn’t recommend Big Tex Trailers to my worst enemy. If you value your money and sanity, steer clear of this place! I will NEVER buy from them again.